How it works

A Step-by-Step Path Guiding You to the Right Care Solution

Easily find the right care by exploring services, matching with qualified caregivers, and confirming details with confidence

Client Care Journey in Easy Steps

Follow simple steps to begin your care journey: first, choose the service that fits your needs, then get matched with a qualified caregiver, and finally confirm all details to start receiving trusted, personalized care for your loved one

Client Request Submission

Client submits a detailed care request via the portal, including care type, duration, special needs, and preferences, providing all necessary information for the admin to review.

Admin Review & Consultation

Admin carefully reviews the submitted request and may contact the client for consultation to clarify requirements, ensuring all care needs are fully understood.

Job Posting to Marketplace

After review, the admin posts the approved job to the internal caregiver marketplace, giving caregivers access to verified, accurate job details.

Caregiver Proposals

Interested caregivers submit proposals directly to the client, outlining qualifications, availability, and rates, allowing the client to select the most suitable caregiver.

Easy Step-By-Step Caregiver Account Setup

Creating your caregiver account is quick and stress-free. From application and verification to training, each step is designed for ease. Once completed, you’ll be ready to accept jobs and confidently start caring for families.

Job Visibility in Marketplace

Caregivers can view verified jobs posted by the admin in their portal, ensuring they only see accurate and approved care opportunities.

Proposal Submission

Interested caregivers submit detailed proposals including qualifications, experience, availability, and rates directly to the client for review.

Client Discussion

Clients review all proposals and communicate with caregivers to clarify details, availability, and expectations before making a selection.

Contract Creation & Signing

After thorough discussion, the client creates the formal contract in the portal, and both parties sign digitally to officially start the care service

Reporting Hours & Payment

Caregivers log and report their worked hours in the portal, and payment is processed based on approved hours and agreed-upon rates.